The core function is to ensure a smooth inter-company sales process from order acknowledgement to the delivery of product to the customer.
Functions of the Job
Reporting to the Materials Administrator, the purpose will be achieved through the following functions:
- Accurately Capture Sales Orders into Syspro
- Generate Order Acknowledgements, Pro-Forma Invoices and forward to Customers
- Maintain Excellent Customer relations and Customer Service Levels
- Perform Inter-Company Transactions
- Co-ordinate the distribution and delivery of stock to internal and external stakeholders
- Prepare invoices and shipping documents
- Liaising with production, sales and dispatch to trace or accelerate shipments
- Capture internal warehouse movements of inventory
- Review orders for completeness and recommend consolidation of orders for logistics
- Keep accurate records of all transactions
Requirements of the Candidate
The Candidate must:
- Have Grade 12
- Be computer literate and proficient in MS office
- Be motivated, energetic, confident and goal orientated
- Honest and reliable with commitment to good corporate governance and confidentiality.
- Able to speak English with good written and verbal communication skills
- Have excellent attention to detail
- Have good time management skills
- Have the ability to multi-task
- Have the ability to communicate well with internal and external stakeholders
- Be systematic and take initiative
- Prepared to work overtime when required
Desirable Work Experience
It would be advantageous if the candidate:
- Has a sound knowledge of SYSPRO.
- Has previous invoicing experience
Competencies Expected
To perform the job successfully, the individual should demonstrate the following competencies:
- Attention to detail – Works accurately.
- Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs.
- Communication – Effectively communicates both internally and externally with relevant stakeholders.
- Systematic – Follows a systematic approach to work tasks.
Structure
The Sales Order Clerk will report directly to the Materials Administrator.
His / her inter-personal roles within the organisation will be:
- To interface with all relevant internal departments.
- To interface with customers.
Accountability
The candidate appointed to this position will be expected to:
- Manage himself / herself with little supervision.
- Produce results in line with commitments.
- Maintain strictest confidentiality at all times.
- Communicate effectively with the Materials Administrator regarding priorities and scheduling of tasks.
- Ensure tasks allocated are completed timeously.
Closing Date : Monday, 09th June 2025
EE/AA preference will be considered